Privacy Policy

Our Commitment to Privacy

At Blazestorm Zytheron Architecture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage our architectural services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request architectural consultations or quotes
• Subscribe to our newsletter
• Engage our services for architectural design projects
• Participate in surveys or feedback requests

This information may include:

• Name and contact details (email, phone number, address)
• Project requirements and preferences
• Property information and specifications
• Budget and timeline information
• Communication history and preferences

Technical Information

We automatically collect certain technical information when you visit our website, including:

• IP address and browser information
• Device type and operating system
• Pages visited and time spent on our site
• Referral source and exit pages
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide architectural design services, consultations, and project management
• Communication: To respond to inquiries, send project updates, and maintain client relationships
• Marketing: To send newsletters, promotional materials, and relevant architectural insights (with your consent)
• Website Improvement: To analyze website usage and enhance user experience
• Legal Compliance: To comply with applicable laws, regulations, and professional requirements
• Business Operations: To maintain records, process payments, and manage our business

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email marketing and communication platforms
• Payment processing and accounting services
• Professional consultants (engineers, contractors, specialists)
• Legal and regulatory compliance

Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Access controls and employee training
• Secure data storage and backup procedures
• Regular monitoring for security breaches

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We use cookies for:

• Essential website functionality
• Analytics and performance monitoring
• Personalization and user preferences
• Marketing and advertising (with consent)

6. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your information in a portable format
• Opt-out: Unsubscribe from marketing communications
• Complaint: File a complaint with the Privacy Commissioner of Canada

7. Retention of Information

We retain your personal information for as long as necessary to:

• Provide our architectural services
• Maintain business records as required by law
• Resolve disputes and enforce agreements
• Comply with professional and regulatory requirements

Project-related information may be retained for up to 10 years as required by professional architectural standards and building codes.

8. International Data Transfers

Your information is primarily processed and stored in Canada. If we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through our website or direct communication.